Automatic messages

Automatic messages are messages sent automatically based on events occurring within the system.
 

The administrator can define automated messages as follows:

1. Expand the "Settings" tab from the side menu.

2. Select the "Automatic messages".

3. Click the "Add automatic message" button if you want to create a new one,
or choose a message from the displayed list to edit an existing one.

To the Participant

• Registration of participant – sent after the recruitment form is submitted.

• Activation of participant – sent when a participant is moved from the Waiting List to Active Participants.

• Message after creating a group – sent from the group level using a dedicated button (more about this message type in the manual).

• Suspend participant– sent when the participant’s status is changed to “suspended.”

• Unsuspend participant – sent when the participant is reinstated to active status.

• Unsubscribing a participant – sent when the participant is unenrolled from classes.

• Changing the date of classes – sent when changes are made to the class schedule